Privacy Policy

At MediTask, we are committed to protecting the privacy of our users and the sensitive data handled through our platform. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect information necessary for insurance investigation management, including:

• User profile data (Name, Email, Role)
• Field data (GPS coordinates, Photos, Timeline logs)
• Case-related information (Patient details, Hospital data)
• Device information for security auditing

2. How We Use Data

The collected data is used exclusively for:

• Facilitating claim investigations and reporting
• Ensuring TAT compliance and calculating payouts
• Verifying the authenticity of field visits
• Improving platform performance and security

3. Data Location & Security

All data is stored on secure, encrypted enterprise-grade servers. We implement multi-layered security protocols, including SSL encryption and role-based access control, to prevent unauthorized access.

4. Third-Party Sharing

We do not sell user data. Data is only shared with authorized insurance carriers or TPAs involved in specific case investigations as per the user's role and assignment.

5. User Rights

Users have the right to access their data, request corrections, or request deletion (subject to legal and insurance record retention requirements).

6. Contact Us

For any privacy-related queries, please contact our Data Protection Officer at privacy@meditask.in.