Features How it works Case Management Mobile App Login
01

Case Registration

Register cases manually or through our AI-powered document importer. The system automatically identifies the claim type and extracts key details like hospital name, patient ID, and investigator assignment requirements.

02

Intelligent Assignment

Assign field investigators based on their current location, workload, and expertise. Investigators receive instant notifications on their mobile app and must accept the case within a set timeframe.

03

Field Investigation

Investigators visit hospitals or patient residences, capturing GPS-tagged evidence, photos, and digital signatures. All data is synced in real-time, allowing managers to monitor progress from the headquarters.

04

Quality Control (QC)

Once the investigator submits the report, it undergoes a multi-layer verification process. Our QC team ensures data accuracy, clarity, and compliance with insurance standards before final approval.

05

Publish & Billing

The final high-fidelity report is generated and shared with the client. The system then automatically calculates professional fees and generates invoices, closing the operational loop.